Frequently Asked Questions
What trade terms or settlement currency do we offer?
Normally trade terms available: CIF,C&F,FOB,EXW Price. So far we accept US dollars, Euros and RMB.
How long is your lead time?
It depends on the material. Normally, it is 5-22 days if material in stock, or it is 7-40 days if not in stock.
Do you provide samples? is it free or extra?
Yes, free samples available if sample qty request not exceed our upper limit, but we do not pay the shipping freight.
How do you guarantee my goods right?
Order will be arranged exactly as requested, we will doubly check the packing and qty before delivering, also we will take you photos if required or necessary.
What is your terms of payment ?
100% better paid by cash, T/T in advance.
Do you have any MOQ for an order?
Yes, we have MOQ. different items have different MOQ. We will mark MOQ when we quote.
How to proceed an order?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and pay deposit for the official order. Finally, we arrange the production and ship once it's ready.
Do you accept custimized size or packing?
Yes. Customized accepted to us. Depends on the total qty and customers have to bear the extra cost if accured.